Privacy Policy

1. Introduction

Vean Networks Ltd. ("VEAN", "we", "us", or "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

VEAN is a registered company in England and Wales under registration number 15346797.

2. Data We Collect

We may collect and process the following data about you:

• Information you provide by filling in forms on our site, including postcode and address lookups.
• Contact information if you reach out to our support or sales teams.
• Details of your visits to our site and the resources that you access.
• Technical information, including the IP address used to connect your computer to the internet.

3. How We Use Your Data

We use information held about you in the following ways:

• To provide you with information about our broadband services that you request from us.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our service.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

4. Disclosure of Your Information

We may share your personal information with any member of our group and with selected third parties, including business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

5. Your Rights

Under the UK GDPR, you have the right to access information held about you, to request its deletion, or to object to its processing. You can exercise these rights at any time by contacting our data protection officer.